Privacy Policy

The information entered to this website, including email addresses will be held in the strictest confidence. It is for the sole use of Vivonté and its agents, and shall not be released to any member of the public without consent. Information entered into forms for the purposes of an expression of interest in becoming a Vivonté reseller shall be for the sole use of Vivonté and its agents for the purposes of communication, due diligence and pre-qualification of persons, corporations, and/or other entities.

The purpose of this Privacy Statement

This Privacy Statement is issued by Vivonté and its related companies. The Privacy Statement applies to this website. Vivonté is committed to protecting your privacy.

What information we collect

The information that we collect from you when you interact with us online depends on the tasks you complete on this website.

This information will not identify you and we will not combine it with any information in a manner whereby we can identify you.

  1. Browsing this website: When you visit and browse through this website we collect personal information for statistical and maintenance purposes that enables us to evaluate the performance of this website. Such general information includes:
    • the number of users visiting this website and the number of pages viewed
    • the date, time and duration of visits; and
    • the path taken through this website
  2. Applying for a product or service information online or using Feedback: We need to obtain personal information from you in order to complete your online order. Our online forms will ask you to provide limited personal information for contact purposes, for example, your own e-mail address and telephone number. You will have the right to choose whether or not to provide additional personal information. Any personal information we collect from you will only be used for the purposes for which the personal information has been collected. In the case where information is for the purpose of a credit card transaction, all card data is SSL encrypted and secure.
  3. E-mails: You can contact us by e-mail via the link on this website. You have the choice whether or not to provide personal information other than your e-mail address. Any information provided to us via e-mail will be used only for the purposes outlined, for example for answering your inquiry or for providing information about Vivonté products and services.

This information will not identify you and we will not combine it with any information in a manner whereby we can identify you.

How we collect personal information

Vivonté collects personal information in a number of ways, including:

  • directly from you such as when you enter your personal details on our websites (for example during registration) when you provide information over the telephone or in documents such as warranty application forms;
  • from third parties such as our related companies
  • from sources of information which are available to the public
  • from our own records relating to the service and repair of your Vivonté products
  • from our other websites

Any information which is not capable of identifying you, such as the number of users visiting this website, is collected through code embedded in the pages of this website. You are unable to disable the code on these pages. Other information, such as browser type, is included in a "cookie". Cookies are pieces of information that a web site can transfer to an individual's computer hard drive for record keeping. Cookies make using our website easier by storing information about your choices on a particular website. This will enable you to take full advantage of the services offered to you. The use of cookies is an industry standard utilized by most major websites. Most Internet browsers are set to accept cookies. If you would prefer not to receive cookies you are able to adjust your Internet browser to disable cookies or to warn you when cookies are being used.

Vivonté also gathers information from our websites or other websites. This information is put together for reporting purposes. Any characteristics which are capable of personally identifying the user are removed. The information is gathered in order to enable us to examine Internet trends and demographics and to assist in improving the structure and ease of use of our websites.

The Vivonté website may include hyperlinks to third party websites not operated by Vivonté. We recommend that you read the privacy and security provisions relevant to those sites in order that you understand how those organizations will deal with your personal information.

What we do with your personal information

We may use your personal information to:

  • identify you and to assist you in your use of our website services
  • provide the services and information relating to Vivonté and its products that you require
  • administer and manage the services we provide
  • gain a better understanding of your requirements in order for us to provide you with better and more personalized information suited to your needs;
  • research and develop our services;
  • maintain and develop our business systems and infrastructure including testing and upgrading of these systems